What makes a manager a MANAGER?
Management books and the experts that write them can
tell you all there is to know about the many attributes and character traits
that define a good manager or good management practices.
For me, however, there is one single act that clearly
defines and set the professionals apart from the amateurs:
Planting the flag.
Theoretically once the initial induction/training
period is over the new manager/supervisor should be expected and able
to perform to the exact requirements of his/her role and responsibilities
(question – were the role and responsibilities clearly defined, communicated and
agreed in the first place?)
Planting the flag is about making the business and
its operations yours. It’s about leaving no stone unturned, it’s about seeing,
knowing and understanding all there is to see, know and understand.
To be a successful manager implies having a true and
pure entrepreneurial spirit and so it will take what it will take.
The team will always be there with and for you but
ultimately as a manager this is your gig and your sole responsibility. You are
all alone as well the first and the last (wo)man standing – be responsible and
Planting the flag is not just about planting one big
flag but all the little flags that make a positive difference along the way.
These little flags are the very acts that demonstrate your commitment and the
complete understanding you have of your role. They also translate into visible
actions your vision and values.
So go on! Show how it is done, plant the flag and
make excellence a habit!
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