I had lunch today in a fancy London restaurant that I shall not name, and was amused to witness goings-on at the adjacent table, where two elderly gents asked the waitress to decant their bottle of burgundy.
She duly returned with a decanter, into which she upturned the bottle to vertical and began to slosh wine. Alarmed, one of the gents grabbed her arm and levelled the bottle, explaining that a little more delicacy might be in order. At this, the waitress tilted the bottle so close to horizontal, that the wine dribbled down it and onto the floor. Her coup de grace was to empty the sediment from their pricey bottle into the decanter, to the horror of the two old boys.
I don’t believe for a moment that the poor standard of wine service the men received was the fault of the waitress. Rather, her employers should be ashamed of themselves for expecting guests to pay top whack for good wines, but not being prepared to invest in effective staff training. They could do far worse than to check out Caterersearch’s wine channel and seek out our series of wine masterclasses penned by former Gordon Ramsay Holdings executive head sommelier, Ronan Sayburn.