The%20Major.jpgThere’s only one thing better than hotel guests who are prepared to come and spend money at your hotel – and that’s guests who return to your hotel time after time to spend money.
Two such guests are David and Jean Davidson, who have been living in Travelodge hotels in Nottinghamshire and Lincolnshire for the past twenty years. Now, the Davidsons are to have a room named after them at the Gonerby Moor Travelodge, in recognition of their two decades of loyalty to the brand.
The Davidsons estimate they have paid out £100,000 in bills, but point out that this has bought utilities, a personal housekeeper and a tidy room with good disabled access (thumbs-up, Travelodge!) since 1987.
Do you have any seriously loyal customers at your hotel? How long have they been with you? And do long-stay guests become part of the hotel, after a while, like the Major at Fawlty Towers? Let us know.