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London 2012.jpgThis morning, I went to the official London Games website to sign up to the Volunteer Programme. Having inputted my personal details onscreen, imagine my surprise when a box flashed up informing me that I had already registered to be a volunteer and had logged a password with the system.

Now, anyone who knows me will know that I am more than capable of creating a profile on a site and then forgetting that I had ever done so. On the other hand, it does strike me as odd that I should have had zero correspondence from the same event organisers who, four years from now, will be relying on peope like me to herd our global guests around the capital.

At a time when there is so much talk about how we can improve the standards of customer care around the hospitlity industry, I confess to feeling rather miffed at having been left, ignored, on the back burner until it suits the games organisers to mobilise me. meanwhile, I await my fitting for myOlympics 2012 waterproof jacket and beanie hat …